archives

While the Customer Portal itself is only accessible to agencies and carriers, we heard loud and clear the requests to give iGO users access to materials located on the portal.   Now available through iGO, once a user is logged in, they can access materials currently located on the Customer Portal. This provides users with […]

Have you ever wanted to peek inside the inner workings of the iGO Support Team? Well today is your lucky day, as we travel through the training process for our Tier 1 Support Analyst. Learn how we prepare our team for success while creating a mindset to be Extraordinary.   Have you ever remembered a […]

One of the most common requests we receive from an agency is to know which carriers have iGO applications on our platform and which have drop tickets. We developed two documents that show that information and more! Details that help you and your end-users understand the workflows of different applications as well as what features […]

Share your ideas to help us make our solutions meet all of your needs! We have some of the greatest development teams around, but nothing is better than user feedback and feedback from those that understand the needs of each of their industries unique processes when deciding how to enhance solutions. At the end of […]

Learn to take control of the carriers and products shown to your users through our various solutions, and discover the customization you can complete!   iService is your administration tool to control what carriers and products are shown to users, but it can also be an area where you customize certain options for your tools. […]