Don’t let the last part of the application process get in your way! Help with the Signature Process was our #2 cause for cases in 2019 and is consistently in our Top 5 items to assist users with. Let’s master another way to help users succeed. What might the user say to indicate they […]
Why is finding the status of an iGO application confusing? Status of an Application is repeatedly in our Top 5 Questions, and in 2019 it was the #1 question received. It is only fitting we start at the top for our “Did You Know” series. What might the user say to indicate they are confused […]
2020 IS THE YEAR OF EMPOWERMENT As part of our goal this year to empower our customers, you, to help your users, we are developing a “Did You Know” series. The series will be sent out once a month and will cover our top issues for 2019. We want to give you more than just […]