InsureSight Upgrade

HOW TO UPGRADE

Upgrading to the new InsureSight is required, but simple! Just follow the steps below.

1. GET THE NEW LINK

On 7/26, you'll receive an email with the new link to access the upgraded InsureSight platform.

If you have an InsureSight account, we'll contact you, no action required.

2. SIGN INTO YOUR ACCOUNT

Click the link and use your same InsureSight username (your email) and password to sign in.

Need help with your password? Contact support@ipipeline.com.

3. ENJOY NEW FEATURES

Sit back, relax, and enjoy all the new features that come with the InsureSight upgrade!

See our "New In Each Product" section below for more details.

Why Are We Upgrading?

To provide our customers with the best experience, we're upgrading our analytics platform to industry-leading technologies, including Snowflake and Power BI. Find out more about the benefits of these technologies in our FAQ section below.

WHAT'S NEW...

See highlights of the features available on the new InsureSight

NEW DASHBOARDS

Many InsureSight products have new and enhanced dashboards and reports with this upgrade

ENHANCED FILTERING

Many dashboards have enhanced filtering to provide more flexible analysis

YEARLY COMPARISONS

Most dashboards now include year over year comparisons for easy 'over time' analysis

DRILL-DOWN TO DETAIL

Most dashboards now have the ability to drill-in to see underlying application, case, or policy details

SELF-SERVICE

An add-on service is now available to pull your real-time data into your own reporting tools

SINGLE PORTAL

InsureSight is the first application on iPipeline's new single portal solution

Interested in Self-Service Data?

Looking to do your own reporting? We've got you covered. Find out more about our InsureSight Data Factory powered by Snowflake and how we can deliver your data in real-time.

NEW IN EACH PRODUCT

Click the links below to learn more about what's new in each InsureSight product

Want More InsureSight Data?

Looking for additional reporting and analytics across our iPipeline products? Let us know about enhancements or interest in other InsureSight Products.

UPGRADE FAQS

We realize you might have some questions about this upgrade and we're here to help. See our FAQs below.

  When will this upgrade happen? Is there a cost?

July 26th, 2021. There is no cost associated with this upgrade.

 Is upgrading required?

        Yes, upgrading to the new InsureSight is required for all existing users.

  Can I still access the old InsureSight once the new site is available?

No. The new site will replace the old with the same dashboards and reports available, as well as some enhancements.

  Which browsers are supported on the new version?

  • Internet Explorer 11
  • Microsoft Edge (latest)
  • Firefox (latest)
  • Chrome (latest)
  • Safari (latest)

  What is Snowflake?

Snowflake is a leading cloud data warehousing company setting the standards for "DATA CLOUD." iPipeline has standardized on Snowflake to support all of our data offerings. We chose Snowflake as it provides, state of the art security, unlimited scalability and performance, and supports instant real-time data sharing across all cloud providers.

 What is Power BI?

Power BI is a Business Analytics Cloud service provided by Microsoft. iPipeline has standardized on Power BI, as the technology is an industry leader, providing continuous innovation, rich features and scalability for our customers.

 Does InsureSight Have SSO?

InsureSight does not currently support SSO. It is on the roadmap and planned for 2022.

 I am currently using scheduled reports. Will my saved exports be imported into the new version?

No. Your existing scheduled reports will need to be recreated in the new system after the upgrade. Note: The ability to schedule reports will not be available until shortly after the release. In the meantime, please utilize our exporting capabilities.

 Where can I learn about what is different in the new version?

Check out our release notes for each product in the "New In Each Product" section above. iPipeline will also be offering training webinars and updated documentation on the Customer Portal along with the upgrade. We'll send emails with more information once they are available. Please submit feedback or enhancement ideas to insuresight@ipipeline.com.