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FAQs

How Do I Log into iService?
Administrative users can log into iService here to manage all their iPipeline applications.
How Do I Manage Users?
Administrative users can create, edit, and disable users in iService. See our instructions for more information.
How Do I Add or Remove Applications?
You can add or remove applications within the iService Profile Configuration. See our article for more details.
How Do I Set Locations?
You can set locations from the iService Profile Configuration. See our article for more details.
How Do Add Carriers?
You can add Carriers to iGO, Forms, and Product Information from the iService Profile Configuration. See our article for more details.
How Do I Customize My Forms Engine?
Within iService, you can customize the header text and logo, as well as add custom colors. See our article on Customizing the Look of Your Forms Engine.

You can also add forms, service types, packaging options, and customer kits to your Forms Engine.

How Do I Set My Forms Engine Search?
Within iService, you can customize search options for your Forms Engine by setting search types. See our article for instructions.
How Do I Configure My iGO?
How Do I Customize My Quote Engine?
Within iService, you can customize your Quote Engine’s header text and add custom colors. See our article for instructions.
How Do I Set My Quote Engine Search?
Within iService, you can set search, output, and term length options for your Quote Engine. See our article for instructions.
How Do I Add Products and Product Groups to My Quote Engine?
Within iService, you can add products and choose to configure product groups in your Quote Engine.
How Do I Add Product Information?
Product Information can be added within iService. Products display immediately on your Quote Engine once changed in iService. See our article for more information.