Resolving Restricted Page Width in LifePipe

158 views January 2, 2018 July 1, 2019 0

Overview

Issues with how page widths display in LifePipe can be easily corrected by following the steps below.

 

Resolution Steps

Instruct your website administrator to do one of the following:

1. Remove the iFrame and openLifePipe in a new window or tab. This allows LifePipe to display the best possible user interface for your users (recommended solution).

Example HTML code:

<a href=”https://lifepipe.ipipeline.com/LTSearch.aspx?GAID=1234” target=”_blank”>Click here for LifePipe</a>

 

2. Increase the width of the iFrame within your website so that LifePipe has the maximum amount of space available.  This allows LifePipe to use the Medium or Large device user interface for the best customer experience.

Example HTML code:

<iframe src=”https://lifepipe.ipipeline.com/LTSearch.aspx?GAID=1234” width=”100%” ></iframe>

 

User Interface Device Sizes

Below are examples of what the LifePipe user interface will look like depending on the resolution of the device.

Large – Desktops/Laptops (>1200px)

Search Screen

Results Screen

 

Medium – Desktops/Laptops (>992px)

Search Screen

Results Screen

 

Small – Tablets (>768px)

Search Screen

Results Screen

 

Small – Phones(<768px)

Search Screen

Results Screen

 

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